Privacy Policy
How Spotdigitalplus protects and manages your personal information
Information We Collect
At Spotdigitalplus, we collect information that helps us provide better financial planning services to our users in Vietnam. This includes personal details you provide when creating an account, financial data you enter into our budgeting tools, and technical information about how you use our platform.
- Full name and contact details including email address and phone number
- Financial information such as income, expenses, and budget categories
- Account credentials and security preferences
- Communication preferences and subscription settings
We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, and usage patterns. This data helps us improve our services and ensure platform security.
How We Use Your Information
Your information serves several important purposes that directly benefit your experience with our minimalist budgeting platform. We use this data to personalize your financial planning tools and provide relevant insights based on your spending patterns.
We never sell your personal financial information to third parties. Your budget data remains confidential and is used solely to enhance your experience on our platform.
- Providing personalized budget recommendations and financial insights
- Sending important account notifications and platform updates
- Improving our services through analysis of user behavior patterns
- Ensuring platform security and preventing fraudulent activities
- Responding to customer support inquiries and technical issues
Data Storage and Security
We implement multiple layers of security to protect your financial information. Our servers use industry-standard encryption protocols, and we regularly update our security measures to address emerging threats.
All sensitive data is encrypted both in transit and at rest using AES-256 encryption. We maintain secure servers with regular security audits and employ multi-factor authentication for administrative access. Our development team follows secure coding practices and conducts regular vulnerability assessments.
We retain your personal information for as long as your account remains active, plus an additional two years after account closure to comply with Vietnamese financial regulations. You can request earlier deletion of your data, subject to legal requirements.
Your Privacy Rights
Under Vietnamese data protection laws and our commitment to privacy, you have several rights regarding your personal information. We make it easy for you to exercise these rights through your account settings or by contacting our support team.
Request a complete copy of all personal information we hold about you, including your financial data and usage history.
Update or correct any inaccurate personal information in your account at any time through your profile settings.
Request complete deletion of your account and associated data, subject to legal retention requirements.
Export your financial data in a structured format to transfer to another service provider if desired.
Third-Party Services
We work with carefully selected third-party services to enhance our platform's functionality. These partnerships are governed by strict data protection agreements that ensure your information remains secure.
We may share limited information with trusted service providers who help us operate our platform, such as cloud hosting providers, email delivery services, and analytics tools. These providers are contractually obligated to protect your information and use it only for specified purposes.
If you choose to connect your bank accounts for automatic transaction importing, we use secure, encrypted connections through licensed financial data providers. Your banking credentials are never stored on our servers.
Cookies and Tracking
Our website uses cookies to improve your browsing experience and remember your preferences. These small data files help us provide personalized content and analyze how our platform is used.
- Essential cookies that enable core website functionality
- Preference cookies that remember your settings and choices
- Analytics cookies that help us understand user behavior patterns
- Security cookies that protect against fraudulent activity
You can control cookie settings through your browser preferences, though disabling certain cookies may limit some platform features.
Updates to This Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When significant changes occur, we'll notify you via email and display a prominent notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the revised terms.
Privacy Questions or Concerns?
Email us at: info@spotdigitalplus.com
Call us at: +84962368398
Visit us at: 167 Pasteur, Phường 8, Quận 3, Thành phố Hồ Chí Minh, Vietnam